Waitress

About the Role

Kloverharris Limited is a premier Human Resource and IT Consulting company dedicated to providing high-quality solutions to businesses across Africa. We pride ourselves on helping organizations overcome operational challenges and achieve optimal performance through deep industry expertise and innovative tools. We are currently seeking a friendly, presentable, and customer-oriented Waitress to join our vibrant team at the park.

In this role, you will play a vital part in creating a welcoming atmosphere for our guests. The ideal candidate will possess a passion for hospitality, excellent communication skills, and the ability to thrive in a fast-paced environment while maintaining a cheerful disposition.

• Welcome guests warmly, assist with seating arrangements, and present menus with detailed information about available meals and specials.
• Take accurate food and beverage orders and communicate them promptly to the kitchen and bar staff.
• Serve meals and drinks efficiently, ensuring a professional and timely presentation to guests.
• Attend to customer requests, inquiries, and complaints courteously, ensuring high levels of satisfaction throughout their visit.
• Maintain clean, neat, and properly arranged tables, chairs, and surrounding dining areas.
• Process customer bills and payments accurately while adhering to financial and operational guidelines.
• Ensure strict compliance with food hygiene, safety, and sanitation standards at all times.
• Collaborate with kitchen and service team members to guarantee smooth and efficient service delivery.

• Minimum of an SSCE qualification; an OND or equivalent in a related field is an added advantage.
• Previous work experience as a waitress or in a hospitality and restaurant environment is highly desirable.
• Good verbal communication, listening, and interpersonal skills.
• Customer-focused with a friendly, welcoming, and professional disposition.
• Immaculate personal hygiene, neat appearance, and well-groomed presentation.
• Ability to work under pressure, multitask, and manage time effectively.
• Flexibility to work varied shifts, including weekends and public holidays.

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and hospitality training.
• Dynamic, supportive, and engaging work environment.
• Staff meals and other welfare benefits.

Skills