Telesales Officer

About the Role

TeamAce Limited is seeking a driven and results-oriented Telesales Officer to join our dynamic team in Nigeria. In this role, you will play a crucial part in driving customer acquisition, closing sales, and delivering top-tier customer service within the financial services sector. If you possess a passion for sales, excellent communication skills, and a desire to build a rewarding career with a leading business solutions company, we want to hear from you.

• Drive customer acquisition through assigned and self-generated leads to achieve ambitious sales targets ranging from N50 million to N100 million.
• Engage prospective and existing customers, effectively close sales, and provide comprehensive application support.
• Handle customer inquiries, resolve complaints promptly, and manage loan processing in strict accordance with company policies.
• Deliver exceptional customer service while consistently meeting assigned Key Performance Indicators (KPIs).
• Provide actionable feedback on customer needs and product processes to support continuous business improvement.

• Bachelor of Science (B.Sc.) degree in any discipline from a recognized institution.
• 0 to 2 years of relevant work experience in sales, telemarketing, or customer service.
• Prior experience in telesales, direct sales, or customer acquisition is a strong added advantage.
• Exceptional communication, active listening, and interpersonal skills.
• Strong relationship-building, negotiation, and problem-solving abilities.
• Self-motivated, target-driven mindset with the ability to thrive in a fast-paced environment.

• Competitive salary package with performance-based incentives.
• Hybrid work flexibility, featuring evening shifts on a work-from-home basis.
• Comprehensive professional development and career growth opportunities.
• Collaborative and supportive work culture at a leading Nigerian business solutions firm.

Skills