About the Role
Meridian Hospital is a leading healthcare institution dedicated to transforming community health and delivering exceptional patient outcomes. We are currently seeking a dynamic and results-driven Process Development Executive to join our expanding team. In this pivotal role, you will spearhead business process improvements, streamline operational workflows, and ensure the highest standards of quality assurance across our healthcare facilities. If you are passionate about operational excellence and healthcare innovation, this is your opportunity to make a lasting impact.
Key Responsibilities- Design, implement, and optimize operational processes to enhance hospital workflow efficiency and patient care delivery.
- Utilize Lean, Six Sigma, and ISO process mapping tools to identify operational bottlenecks and develop effective solutions.
- Collaborate with cross-functional hospital departments to standardise standard operating procedures (SOPs) and ensure compliance with regulatory standards.
- Monitor and evaluate key performance indicators (KPIs) to measure the success of implemented process improvements.
- Conduct regular quality audits and facilitate training sessions for staff on new operational frameworks and quality management practices.
- B.Sc or HND in Business Administration, Operations Management, Public Health, Quality Management, or a related field.
- Minimum of 3-5 years of proven experience in Process Development, Business Process Improvement, Quality Assurance, or Operations.
- Previous experience working within the healthcare or hospital sector is a strong advantage.
- Proficient knowledge of ISO process mapping tools, flowcharts, Microsoft Visio, and Lean/Six Sigma principles.
- Relevant professional certifications such as PMP, ISO QMS, or Quality Management are highly preferred.
- Exceptional proficiency in MS Office suite, technical documentation, and analytical reporting.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage for staff and dependents.
- Continuous professional development, training sponsorship, and career advancement opportunities.
- Collaborative, supportive, and modern working environment committed to employee well-being.