Hotel Manager

About the Role

SS3 Boutique Hotel, a leading hospitality destination nestled in the heart of Port Harcourt, is looking for a dynamic and experienced Hotel Manager to join our team. Located just minutes away from the Port Harcourt Mall and easily accessible from the airport, our hotel is renowned for providing a home-away-from-home experience with top-notch customer care and uncompromising security. If you are passionate about delivering stellar guest experiences and driving operational excellence in a vibrant environment, we want to hear from you.

• Oversee the daily operations of the hotel, ensuring high standards of cleanliness, guest service, and facility maintenance.
• Manage front desk, housekeeping, and customer service teams to deliver top-tier hospitality.
• Handle guest inquiries, feedback, and resolve any issues promptly and professionally.
• Monitor security protocols to ensure the safety and peace of mind of all guests and staff.
• Coordinate with vendors, manage inventory, and oversee administrative duties to ensure profitability and efficiency.

• Minimum of 3 years of relevant experience in hotel management or the hospitality industry.
• Strong verbal and written communication skills with exceptional customer service orientation.
• Immaculate professional appearance and a positive, problem-solving attitude.
• Proven ability to thrive and multitask in a fast-paced hospitality environment.

• Competitive salary package based on experience.
• Opportunities for professional growth and career advancement within the hospitality sector.
• Dynamic and supportive work environment.

Skills