About the Role
SkinCure is a premier skin, aesthetics, and wellness clinic located in Lagos, committed to clinical excellence, thoughtful care, and uncompromising service standards. We are currently seeking a polished, warm, and highly organized Front Desk Assistant to serve as the welcoming first point of contact for our valued clients. In this pivotal role, you will set the tone for every visit, embody our brand of elegance and professionalism, and ensure our front-of-house operations run seamlessly.
Key Responsibilities- Welcome all clients warmly, providing attentive hospitality throughout their visit to the clinic.
- Manage client bookings, confirmations, and reschedules efficiently via phone calls and WhatsApp Business.
- Maintain an immaculate, serene, and welcoming reception area at all times.
- Process payments accurately and maintain precise daily financial and administrative records.
- Collaborate closely with clinical and support teams to ensure daily schedules run smoothly and harmoniously.
- Minimum of an Ordinary National Diploma (OND) from a recognized institution.
- 1 to 5 years of relevant experience in front desk operations, reception, or customer service, ideally within a luxury hotel, medical clinic, spa, or premium retail setting.
- Exceptional spoken and written English communication skills.
- Impeccably groomed, naturally composed, and strictly discreet regarding client privacy.
- Proficient in using WhatsApp Business and basic computer applications.
- Flexibility and availability to work on weekends.
- Competitive monthly salary ranging from NGN 170,000 to NGN 200,000, commensurate with experience.
- Opportunity to work in a serene, upscale wellness and aesthetics environment in Lagos.
- Professional growth and development within a dynamic, caring healthcare team.