Commercial Relationship Management Officers (CRMOs) - Abuja

About the Role

Wema Bank Plc is looking for a dynamic and results-driven Commercial Relationship Management Officer to join our vibrant team in Abuja. In this role, you will play a crucial part in expanding our commercial and retail customer base, driving sales strategies, and delivering exceptional financial services.

• Execute branch commercial sales strategies and meet target acquisition goals through effective cross-selling.
• Identify and evaluate lending risks, conduct collateral risk analyses, and ensure strict KYC compliance.
• Analyze customer financial statements, cash flow forecasts, and loan documents to support branch profitability.
• Maintain high standards of customer service, resolving complaints promptly and offering tailored financial solutions.
• Collaborate with internal teams to foster a positive sales environment and contribute to market research.

• Minimum of a First Degree in any discipline; additional qualifications are an added advantage.
• 3 to 8 years of cognate experience in sales, marketing, and relationship management within the banking sector.
• Professional certification with the Chartered Institute of Bankers of Nigeria (CIBN).
• Strong digital literacy, interpersonal skills, and advanced communication abilities.
• Demonstrated strategic thinking, problem-solving skills, and leadership capabilities.

• Competitive salary and performance-based incentives.
• Comprehensive medical and health insurance coverage.
• Continuous professional development and career growth opportunities.
• A collaborative, innovative, and inclusive work environment.

Skills