About the Role
Moniepoint Inc. is a leading financial technology company dedicated to digitizing Africa's real economy by providing comprehensive payment, banking, credit, and business management tools. We are currently looking for a results-driven Business Relationship Manager to join our Commercial and Field Operations team in Kwara. In this pivotal role, you will champion our market presence, forge strategic partnerships with local business owners, and empower merchants with the financial solutions they need to thrive and scale operations successfully.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending solutions tailored to their operational needs and growth goals.
- Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage high transaction volumes and ensure exceptional account retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly and gathering local market intelligence to refine growth tactics.
- Bachelor’s Degree, HND, or OND from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the Nigerian financial services landscape, regional trading dynamics, and local business needs.
- Strong communication, negotiation, and customer relationship management skills.
- Proficiency in CRM software for field tracking, pipeline management, and activity reporting is an added advantage.
- Competitive salary and performance-based incentive structures.
- Opportunities for professional growth and rapid career advancement within a leading fintech ecosystem.
- Comprehensive health insurance and wellness benefits.
- A collaborative, innovative, and dynamic work culture that values impact and excellence.