About the Role
XNet Security Technologies Limited, Nigeria's premier vehicle tracking and asset management company established in 2003, is seeking dedicated and energetic Administrative Officers to join our dynamic team in Lagos. In this role, you will play a vital part in maintaining our reputation for service excellence by delivering top-tier administrative and customer support.
Key Responsibilities- Manage incoming and outgoing customer communications promptly and professionally via phone and digital platforms.
- Assist the sales team with customer inquiries, report generation, and service subscription management.
- Perform accurate data updates and maintain records across various company software platforms.
- Handle emergency incidents by making swift, effective on-the-spot judgments and escalating extraordinary issues appropriately.
- Maintain a secure, organized office environment while working effectively under pressure and across flexible shift schedules.
- A high-caliber university degree with a minimum of 2 years of post-qualification administrative experience.
- Exceptional written and oral English communication skills with a calm, assertive, and cordial demeanor.
- Advanced computer literacy, including strong proficiency in Microsoft Excel and an understanding of local area networks.
- High integrity, a polished corporate appearance, and outstanding problem-solving and analytical capabilities.
- Must currently reside in Lagos, Nigeria, and be fully available to work shifts.
- Competitive salary package commensurate with experience and industry standards.
- Opportunities for professional growth and career advancement within Nigeria's leading telematics firm.
- Comprehensive training on cutting-edge security and asset management technologies.
- A collaborative, dynamic, and supportive work environment.