About the Role
Eric Kayser, a globally renowned name in artisanal baking and fine dining, is seeking enthusiastic and professional Waiters, Waitresses, and Floor Runners to join our dynamic team in Nigeria. In this role, you will be the face of our establishment, ensuring that every guest receives a warm welcome and impeccable service that reflects our commitment to culinary excellence.
Key Responsibilities- Welcome guests warmly, escort them to tables, and present menus with detailed knowledge of our offerings.
- Take accurate food and beverage orders, offering recommendations and addressing dietary preferences.
- Communicate seamlessly with kitchen and bar teams using our POS systems.
- Deliver meals and drinks promptly while maintaining high standards of presentation and temperature.
- Monitor guest satisfaction, handle billing transactions accurately, and maintain pristine table settings.
- Minimum of a secondary school qualification (SSCE or equivalent).
- Previous hospitality or customer service experience is an advantage, though entry-level candidates with a great attitude are welcome.
- Excellent verbal communication skills and a polite, approachable demeanor.
- Strong physical stamina to stand, walk, and manage a fast-paced environment.
- Basic arithmetic skills and familiarity with electronic POS systems.
- Competitive salary and opportunities for career advancement within a global brand.
- Comprehensive training in customer service and restaurant operations.
- A vibrant, supportive, and professional working environment.