About the Role
Heirs Holdings is seeking a dynamic and experienced Senior Change Manager to ensure that new solutions, products, processes, and technology deployments are successfully adopted and sustained across our African investments. In this pivotal role, you will bridge the gap between technical deployment and human adoption, securing measurable business value for internal transformation programmes and client-facing implementations by Heirs Technologies.
Key Responsibilities- Design and lead comprehensive stakeholder engagement, communication, and change management strategies using frameworks like ADKAR and Kotter.
- Conduct thorough change impact assessments, stakeholder mapping, and readiness evaluations to mitigate resistance early.
- Partner closely with executive sponsors, product teams, PMO, HR, and Change Champion networks to align organizational goals and secure visible sponsorship.
- Build and monitor actionable adoption roadmaps, tracking metrics such as active usage rates, user proficiency, time-to-adoption, and resistance resolution.
- Coordinate portfolio-level change activities, ensuring sustainable transitions to business-as-usual and minimizing cumulative change fatigue across the enterprise.
- Bachelor's degree in Business Administration, Organizational Psychology, Information Technology, or a related field.
- Extensive professional experience in organizational change management, digital transformation, or management consulting within a corporate environment.
- Proven track record of designing and executing change frameworks for large-scale technology and process implementations.
- Strong expertise in stakeholder management, resistance resolution, and adoption metrics tracking.
- Exceptional communication, facilitation, and executive engagement skills with the ability to influence cross-functional teams.
- Competitive remuneration package aligned with industry standards.
- Opportunities to drive impactful, continent-wide transformations in a leading African investment firm.
- Comprehensive health insurance and wellness benefits.
- Dynamic, collaborative work culture that fosters continuous professional growth and leadership development.