About the Role
FMR Agency is seeking a dynamic, confident, and customer-focused Sales Representative on behalf of our client to support daily store operations, deliver exceptional customer service, drive sales growth, and manage basic social media content activities. The ideal candidate will possess a strong willingness to learn, exceptional interpersonal skills, and a passion for promoting luxury products and services in a fast-paced retail environment.
Key Responsibilities- Attend to walk-in and online customers, providing world-class customer service and building lasting client relationships.
- Promote, market, and sell luxury products and services to prospective buyers to achieve store sales targets.
- Handle incoming telephone calls, emails, and digital enquiries professionally and promptly.
- Create, schedule, and post engaging content on the company social media platforms to boost brand visibility.
- Support daily store operations, inventory checks, and maintain a clean, organized, and welcoming store environment.
- Follow up consistently with prospective customers and actively support broader marketing and sales campaigns.
- Assist clients professionally with specialized enquiries relating to pawn broking services.
- Bachelor degree or HND in any relevant discipline.
- Must have successfully completed the mandatory NYSC program.
- Previous working experience in sales, retail, or customer service roles.
- Outstanding verbal and written communication skills with strong interpersonal abilities.
- Basic working knowledge of social media platforms and digital content posting.
- Smart, presentable, professional appearance with a genuinely customer-oriented mindset.
- High aptitude for learning quickly, adapting to new tasks, and working effectively within a team.
- Comprehensive on-the-job training and continuous professional development programs.
- Competitive remuneration package with performance-based incentives.
- A vibrant, creative, and supportive work environment located in Nigeria.
- Standard work schedule from Monday to Friday, 9:00 AM to 6:00 PM.