Retail Service Executives (RSE) - Oshodi / Ikeja

Spectranet | Lagos, Nigeria

Full-Time Posted today 6 views

About the Role

Spectranet, Nigeria's pioneering 4G LTE internet service provider, is seeking dynamic and results-driven Retail Service Executives (RSE) to join our growing team in Oshodi and Ikeja, Lagos. In this field-based role, you will play a crucial part in expanding our market presence, managing dealer networks, and delivering exceptional service to our customers as we provide fast, reliable, and affordable broadband solutions.

Key Responsibilities
  • Conduct regular market visits and service assigned dealers according to approved beat plans.
  • Drive daily and monthly gross activations and device sales targets within the assigned territory.
  • Build and maintain strong relationships with existing and prospective dealers.
  • Identify, recruit, and support new dealers, including onboarding and KYC documentation.
  • Monitor dealer stock levels, product availability, merchandising, and promotional activities.
  • Support dealers with KYC, activation processes, and system-related troubleshooting.
  • Identify and reactivate dormant or low-performing dealers to improve overall channel productivity.
  • Monitor competitor activities, market trends, and new business opportunities.
  • Submit accurate daily and weekly sales reports covering dealer visits, activations, and market feedback.
  • Ensure compliance with company policies and regulatory requirements.
Qualifications
  • Bachelor degree in any relevant discipline.
  • 0 to 1 year of experience in telecoms, FMCG, retail sales, distribution, or dealer management.
  • Strong understanding of retail sales, dealer relationships, and field operations.
  • Good communication, negotiation, and interpersonal skills.
  • Basic computer literacy and proficiency in Microsoft Excel, Google Sheets, and sales applications.
  • Ability to work independently and meet challenging sales targets.
  • Willingness to travel extensively within assigned territories in Lagos.
  • Strong organizational, reporting, and problem-solving skills.
Benefits
  • Competitive salary with attractive performance-based incentives.
  • Comprehensive health insurance and wellness benefits.
  • Opportunities for professional growth and career advancement within Nigeria is leading 4G LTE provider.
  • Dynamic, innovative, and supportive work environment.

Skills

Retail Sales Dealer Management Field Operations Customer Engagement Negotiation Microsoft Excel KYC Compliance Territory Management
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