About the Role
Spectranet, Nigeria's premier 4G LTE internet service provider, is seeking a dynamic and results-driven Retail Service Executive (RSE) to join our team in Okota, Lagos. In this field-based role, you will play a crucial part in driving retail sales, managing dealer networks, and ensuring exceptional customer and partner experiences as we deliver fast, reliable, and affordable broadband internet to homes and businesses.
Key Responsibilities- Conduct regular market visits and service assigned dealers in accordance with approved beat plans.
- Drive daily and monthly gross activations and device sales targets within the Okota territory.
- Build, nurture, and maintain strong relationships with existing and prospective dealers.
- Identify, recruit, and onboard new dealers, ensuring smooth documentation and KYC compliance.
- Monitor dealer stock levels, product availability, merchandising, and promotional activities.
- Communicate product information, pricing structures, and sales schemes effectively to trade partners.
- Support dealers with KYC processes, activation procedures, and general operational issues.
- Identify and reactivate dormant or low-performing dealers to maximize channel productivity.
- Gather market intelligence by monitoring competitor activities, pricing, and emerging industry trends.
- Submit accurate daily and weekly reports covering dealer visits, activations, stock levels, and market feedback.
- Bachelor's degree in any relevant discipline from a recognized institution.
- 0 to 1 year of professional experience in telecommunications, FMCG, retail sales, distribution, or dealer management.
- Strong understanding of retail sales operations, field execution, and dealer relationship management.
- Excellent communication, negotiation, and interpersonal skills.
- Basic computer literacy with proficiency in Microsoft Excel, Google Sheets, and sales software applications.
- Demonstrated ability to work independently, manage time effectively, and meet challenging sales targets.
- Willingness to travel extensively within the assigned territory.
- Competitive salary with performance-based incentives and sales bonuses.
- Opportunity to kickstart a rewarding career with Nigeria's leading internet service provider.
- Comprehensive training and professional development in the telecoms and retail sales sector.
- Dynamic, innovative, and collaborative work environment that values integrity and excellence.