About the Role
Spectranet is the pioneer and leading 4G LTE Internet Service Provider in Nigeria, dedicated to delivering fast, reliable, and affordable broadband solutions to homes and businesses. We are currently seeking a dynamic and results-driven Retail Service Executive (RSE) to join our vibrant team in Iyana Ipaja, Lagos. In this field-based role, you will play a pivotal part in driving retail sales, executing activations, and managing dealer relationships to strengthen our market presence.
Key Responsibilities- Conduct regular market visits and service assigned dealers in accordance with approved beat plans.
- Drive daily and monthly gross activations and device sales targets within the assigned territory.
- Build, nurture, and maintain strong relationships with existing and prospective dealers.
- Identify, recruit, and onboard new dealers, ensuring seamless documentation and KYC compliance.
- Monitor dealer stock levels, product availability, merchandising, and promotional activities.
- Communicate updated product information, pricing, and sales schemes effectively to channel partners.
- Support dealers with KYC processes, activation procedures, and system-related troubleshooting.
- Identify and reactivate dormant or low-performing dealers to maximize channel productivity.
- Gather market intelligence by monitoring competitor activities, emerging trends, and new business opportunities.
- Submit accurate daily, weekly, and monthly sales reports regarding dealer visits, activations, and market feedback.
- Bachelor's degree in any relevant discipline.
- 0 to 1 year of professional experience in telecommunications, FMCG, retail sales, distribution, or dealer management.
- Strong understanding of field operations, retail sales dynamics, and channel relationship management.
- Exceptional communication, negotiation, and interpersonal skills.
- Basic computer literacy with proficiency in Microsoft Excel, Google Sheets, and sales applications.
- Demonstrated ability to work independently, manage time effectively, and meet challenging sales targets.
- Willingness and readiness to travel extensively within assigned local territories.
- Competitive salary with performance-based incentives and career growth opportunities.
- Comprehensive health insurance and employee welfare programs.
- Opportunity to work with Nigeria's premier 4G LTE internet service provider.
- Continuous professional development, sales training, and mentorship from experienced leaders.