About the Role
Spectranet, Nigeria's premier 4G LTE internet service provider, is seeking a dynamic and results-driven Retail Service Executive (RSE) to join our team in Ikotun, Lagos. In this field-based role, you will play a vital part in driving retail sales, boosting broadband activations, and managing dealer networks to deliver world-class internet experiences to our customers.
Key Responsibilities- Conduct regular market visits and service assigned dealers in accordance with approved beat plans.
- Drive daily and monthly gross activations and high-speed device sales targets.
- Build, nurture, and maintain strong professional relationships with existing and prospective dealers.
- Identify, recruit, and onboard new dealers, ensuring seamless KYC documentation and setup.
- Monitor dealer stock levels, product availability, merchandising, and promotional visibility.
- Communicate accurate product information, pricing structures, and sales schemes to trade partners.
- Provide operational support to dealers regarding KYC verification, activation processes, and system troubleshooting.
- Reactivate dormant or low-performing dealers to maximize channel productivity and market share.
- Gather competitor intelligence, market trends, and insights to identify new business opportunities.
- Submit timely and accurate daily, weekly, and monthly sales and market feedback reports to the Territory Sales Manager (TSM).
- Bachelor's degree in any relevant academic discipline.
- 0 to 1 year of professional experience in telecommunications, FMCG, retail sales, distribution, or dealer management.
- Strong understanding of retail sales dynamics, field operations, and channel relationship management.
- Excellent communication, negotiation, and interpersonal skills.
- Basic computer literacy with proficiency in Microsoft Excel, Google Sheets, and mobile sales applications.
- Ability to work autonomously, manage time effectively, and consistently meet ambitious sales targets.
- Willingness to travel extensively within the assigned Ikotun territory.
- Competitive salary with performance-based incentives.
- Opportunity to build a rewarding career with Nigeria's leading 4G LTE broadband provider.
- Comprehensive training and professional development in telecommunications retail sales.
- Dynamic, innovative, and collaborative work environment.