About the Role
Spectranet, Nigeria's leading 4G LTE internet service provider, is seeking a dynamic and results-driven Retail Service Executive (RSE) to join our vibrant sales team in the Igbo Efon and Ajah axis of Lagos. In this field-based role, you will play a crucial part in expanding our market presence, managing dealer networks, and driving subscriber activations to deliver world-class broadband internet experiences to our customers.
Key Responsibilities- Conduct regular market visits and service assigned dealers according to approved beat plans.
- Drive daily and monthly gross activations and device sales targets within the assigned territory.
- Build, nurture, and maintain strong relationships with existing and prospective dealers and retail partners.
- Identify, recruit, and onboard new dealers, ensuring smooth documentation and KYC compliance.
- Monitor dealer stock levels, product availability, merchandising standards, and promotional activities.
- Communicate updated product information, pricing structures, and sales schemes effectively to dealers.
- Support retail partners with KYC verification, activation processes, and basic system-related troubleshooting.
- Identify and reactivate dormant or low-performing dealers to maximize channel productivity.
- Monitor competitor activities, market trends, and emerging business opportunities in the region.
- Submit accurate daily and weekly sales reports detailing visits, activations, stock updates, and competitor insights.
- Bachelor's degree in any relevant discipline.
- 0 to 1 year of professional experience in telecommunications, FMCG, retail sales, distribution, or dealer management.
- Strong understanding of retail sales operations and field-based dealer relationship management.
- Excellent communication, negotiation, and interpersonal skills.
- Basic computer literacy with proficiency in Microsoft Excel, Google Sheets, and sales applications.
- Ability to work independently, manage time efficiently, and consistently meet sales targets.
- Willingness to travel extensively within assigned territories in Lagos.
- Strong organizational, reporting, and problem-solving abilities.
- Competitive salary package with performance-based incentives.
- Opportunity to build a rewarding career with Nigeria's pioneering 4G LTE internet service provider.
- Comprehensive training and continuous professional development programs.
- Dynamic, innovative, and collaborative work environment.