About the Role
Spectranet, Nigeria's premier 4G LTE internet service provider, is seeking a dynamic and results-driven Retail Service Executive (RSE) to join our growing team in Apapa, Lagos. In this field-based role, you will play a vital part in driving retail sales, managing dealer networks, and ensuring exceptional service delivery to our diverse customer base.
Key Responsibilities- Conduct regular market visits and service assigned dealers according to approved beat plans.
- Drive daily and monthly gross activations, broadband device sales, and subscriber targets.
- Build and maintain strong business relationships with existing and prospective dealers in the Apapa territory.
- Identify, recruit, and onboard new dealers, ensuring smooth documentation and KYC compliance.
- Monitor dealer stock levels, product availability, merchandising standards, and promotional activities.
- Support dealers with activation processes, system troubleshooting, and operational issues.
- Identify and reactivate dormant or low-performing dealers to maximize territory productivity.
- Gather market intelligence, monitor competitor activities, and report new business opportunities.
- Submit accurate daily and weekly sales reports regarding dealer visits, stock updates, and market feedback.
- Bachelor's degree in any relevant academic discipline.
- Zero to one year of professional experience in telecommunications, FMCG, retail sales, distribution, or dealer management.
- Strong understanding of retail sales operations and field-based relationship management.
- Excellent communication, negotiation, and interpersonal skills.
- Basic computer literacy with proficiency in Microsoft Excel, Google Sheets, and sales applications.
- High self-motivation, integrity, and the ability to work independently to meet targets.
- Willingness to travel extensively within assigned territories in Lagos.
- Competitive salary with performance-based incentives and sales bonuses.
- Opportunities for career growth and professional development in Nigeria's telecom sector.
- Comprehensive health insurance and employee welfare packages.
- Dynamic, innovative, and collaborative work environment with a market leader.