About the Role
Marriott International is seeking a dedicated and passionate Guest Experience Expert to join the team at Four Points by Sheraton Ikot Ekpene. In this dynamic role, you will go beyond traditional check-ins to create unique, memorable, and seamless experiences for every guest who walks through our doors.
Key Responsibilities- Guide guests through their entire stay by providing a wide range of personalized services, from arrival to departure.
- Process operational needs, handle guest requests efficiently, complete reports, and share local area highlights.
- Assist guests with loading and unloading vehicles, and securely transport luggage to and from guest rooms.
- Maintain a safe work environment while upholding strict company policies, procedures, quality standards, and confidentiality.
- Remain active on your feet, moving through various hotel spaces, and lifting or transporting objects as required by operational duties.
- High school diploma or G.E.D. equivalent required.
- No prior related work or supervisory experience necessary, making this an ideal opportunity for enthusiastic starters.
- Open exclusively to Nigerian local applicants with proper authorization to work in the country.
- Exceptional interpersonal, communication, and customer service skills with a professional personal appearance.
- Competitive compensation package with opportunities for career growth within a global hospitality leader.
- Comprehensive training and professional development programs.
- Employee discount programs across Marriott International properties worldwide.