About the Role
Dreampod Place is a thriving, community-driven co-workspace and creative hub designed to enhance productivity for remote workers, entrepreneurs, and young professionals. Alongside our collaborative workspaces, we operate a popular onsite café known for serving the tastiest burgers, beverages, and shakes to our in-house members and the surrounding neighborhood. We are currently looking for a passionate and organized Food Operations Manager to take complete ownership of our food and beverage arm, driving excellence from production to storefront.
Key Responsibilities- Manage the entire F&B ecosystem, overseeing both kitchen production and front-of-house service standards.
- Drive operational efficiency by optimizing workflow speed, minimizing waste, and maximizing customer satisfaction.
- Handle customer feedback proactively, ensuring all complaints are resolved swiftly and professionally.
- Create and manage staff rosters, ensuring adequate shift coverage during peak business hours.
- Maintain strict food safety standards and manage the regulatory compliance calendar.
- Collaborate with the finance department to approve operational spending and manage inventory budgets.
- Establish clear daily performance metrics for the kitchen and service teams.
- Possession of a Bachelor Degree, HND, or OND in a relevant discipline.
- 0 to 2 years of relevant experience in food operations, hospitality, or café management.
- Strong leadership capabilities with a passion for delivering exceptional customer service.
- Excellent organizational, multitasking, and problem-solving skills.
- Ability to thrive in a fast-paced, community-focused environment.
- Competitive salary package with performance-based incentives.
- Opportunity to work in a vibrant, creative, and inspiring workspace environment.
- Hands-on experience in managing a growing hospitality brand within a unique ecosystem.
- Continuous professional development and networking opportunities.