About the Role
Stresert Services Limited is a premier professional services organization dedicated to delivering stress-free, integrated business solutions to top-tier corporate clients. We are currently seeking an organized, attentive, and customer-focused Bank Teller Officer to join our dynamic team in Nigeria. In this role, you will be the face of our client's institution, providing efficient, accurate, and courteous financial services to every customer who walks through the door.
Key Responsibilities- Assist customers with processing daily banking transactions including cash deposits, withdrawals, and payments with high accuracy.
- Verify cash and checks, examine deposit slips for correctness, and process specialized requests such as cashier's checks and foreign currency exchange.
- Receive and record loan, mortgage, and utility bill payments promptly in compliance with internal bank procedures.
- Balance currency, cash, and checks in the cash drawer accurately at the end of each shift.
- Answer customer inquiries regarding checking accounts, savings plans, and various other financial products.
- Attempt to resolve customer account complaints and discrepancies professionally and efficiently.
- Explain, advise on, and cross-sell bank products and services to help clients achieve their financial goals.
- Ensure strict compliance with all internal controls, security protocols, and established regulatory policies.
- Minimum of an OND or HND qualification from a recognized institution.
- 1 to 2 years of proven experience as a bank teller, cashier, or in a related cash-handling role.
- Strong background in clerical, administrative, sales, or customer service environments.
- In-depth knowledge of core customer service principles and professional etiquette.
- Proficiency in using Microsoft Office applications and standard banking software.
- Exceptional attention to detail, numerical aptitude, and integrity.
- Competitive salary package with performance incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional development and career advancement within the financial sector.
- A collaborative and supportive corporate work culture.