About the Role
PalmPay is rapidly building a comprehensive ecosystem to provide millions of customers with exceptional digital and financial services, creating unique experiences while scaling partner reach. We are currently seeking a dynamic and result-oriented Sales Agent to join our growing team in Oyo. In this exciting role, you will be the face of our brand, helping customers access innovative financial solutions right at partner retail locations.
Key Responsibilities- Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
- Explain product features, payment plans, eligibility criteria, and financing terms in a clear, professional manner.
- Assist customers seamlessly with onboarding, application submission, and the collection of required documentation.
- Provide accurate information, answer inquiries, and address concerns to guarantee a top-tier customer experience.
- Collaborate closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
- Track daily leads, applications, conversions, and other assigned sales metrics meticulously.
- Follow up with pending customers to ensure the swift completion of applications and final approvals.
- Ensure strict compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
- Minimum of an SSCE or equivalent educational qualification.
- Prior proven experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
- Strong interpersonal, communication, persuasion, and negotiation skills.
- Demonstrated ability to thrive in a fast-paced retail environment with high daily customer interaction.
- Basic understanding of consumer lending and mobile phone markets, though not strictly required.
- Computer literacy with the ability to use smartphones and digital onboarding tools effectively.
- A result-driven mindset focused on consistently meeting and exceeding ambitious sales targets.
- Competitive salary with attractive performance-based bonuses and sales incentives.
- Comprehensive training on cutting-edge fintech and digital financial products.
- Clear career progression pathways within a fast-growing multinational fintech ecosystem.
- Dynamic, supportive, and collaborative work environment that rewards hard work.