About the Role
Pack'N'Pay, a pioneering product of CIC Integrated Services LTD, is seeking a motivated and results-driven Sales Agent to join our dynamic team on a remote, part-time basis. Since our official launch in 2021, we have leveraged cutting-edge technology to transform how retailers and wholesalers source their food supplies. In this role, you will be a key driver of our growth, connecting with prospective and existing customers to showcase our innovative e-commerce platform and product offerings.
Key Responsibilities- Engage prospective and existing customers via phone calls, messaging apps, and online channels to promote Pack'N'Pay products and services.
- Identify new sales opportunities, generate leads, and guide customers smoothly through the ordering process on our e-commerce platform.
- Handle customer inquiries professionally, explaining product benefits and addressing any concerns with a customer-first mindset.
- Maintain accurate and up-to-date records of all customer interactions, follow-ups, and sales pipelines.
- Collaborate with the internal team to share valuable customer feedback and participate in periodic training sessions to enhance sales techniques and product knowledge.
- Strong verbal and written communication skills to interact effectively with a diverse Nigerian customer base.
- Demonstrated sales acumen with a results-oriented mindset and the drive to meet or exceed targets.
- Basic computer and smartphone literacy, coupled with reliable internet access for seamless remote work.
- Familiarity with the Nigerian retail, wholesale, or e-commerce sector is a strong advantage.
- Prior experience in sales, telemarketing, or customer support is preferred but not mandatory for enthusiastic learners.
- Gain valuable hands-on experience in the fast-growing Nigerian e-commerce and retail-tech industry.
- Enjoy the flexibility of a remote work arrangement that allows you to balance other commitments.
- Participate in ongoing professional training to develop advanced sales and digital commerce skills.