About the Role
Medcourt Support Services Limited (MSS), a leading indigenous health solutions company in Lagos, is seeking a dedicated and customer-focused Health Care Assistant to join our dynamic team in Ikotun. In this vital role, you will play a key part in supporting licensed pharmacists, maintaining seamless daily retail operations, and ensuring our patients receive compassionate, high-quality medical support services.
Key Responsibilities- Dispense prescription and over-the-counter medications accurately under the direct supervision of licensed pharmacists.
- Provide clear, professional drug usage information and guidance to patients.
- Process sales transactions efficiently while operating cash registers and handling administrative tasks.
- Receive incoming stock, monitor medication expiry dates, arrange appealing shelf displays, and place inventory orders.
- Maintain accurate patient records and ensure optimal store cleanliness and organization.
- Participate actively in team meetings, professional training programmes, and community health outreach initiatives.
- Contribute innovative ideas and solutions to continuously improve customer service delivery and operational efficiency.
- Strong foundational knowledge of pharmaceutical products and healthcare standards.
- Exceptional customer service, sales, and interpersonal abilities.
- Keen analytical skills paired with a proactive, ethical, and detail-oriented approach to work.
- Excellent verbal and written communication skills for building trust with patients.
- Strong teamwork and organizational skills to collaborate effectively within a busy pharmacy environment.
- Competitive salary and opportunities for professional growth within an innovative healthcare organization.
- Comprehensive training and development programmes to advance your career in healthcare support.
- A collaborative, supportive, and patient-centric work environment in Lagos.