Frontliner / Waitress

Bukka Hospitality Limited (Bukka Hut) | Lagos, Nigeria

Full-Time Posted today 3 views

About the Role

Bukka Hospitality Limited, widely known as Bukka Hut, is a premier fast-casual restaurant chain dedicated to serving authentic Nigerian meals in a comfortable, hygienic environment. We are currently looking for a vibrant and professional Frontliner / Waitress to join our growing team across our Lagos Mainland locations including Festac, Anthony, and MMA2. If you have a passion for hospitality and excel in delivering top-tier customer service, we want to hear from you.

Key Responsibilities
  • Welcome and seat guests warmly, presenting menus and explaining daily specials or meal options.
  • Take food and beverage orders accurately and relay them promptly to the kitchen staff.
  • Serve meals and drinks efficiently while maintaining high standards of presentation and etiquette.
  • Monitor dining areas to ensure tables remain clean, properly arranged, and sanitized throughout the shift.
  • Check in regularly with guests to guarantee satisfaction and address any requests or complaints promptly.
  • Process bills and handle customer payments accurately in line with company guidelines.
  • Adhere strictly to health, safety, and hygiene standards within the restaurant environment.
Qualifications
  • Minimum of an SSCE or equivalent educational qualification.
  • Prior experience working as a waitress, frontliner, or in a customer-facing role within the hospitality industry is a strong advantage.
  • Exceptional interpersonal and verbal communication skills.
  • Immaculate personal hygiene, neat appearance, and a professional demeanor.
  • Ability to thrive in a fast-paced environment while managing multiple tasks under pressure.
  • Flexibility to work shifts, weekends, and public holidays as required by restaurant operations.
Benefits
  • Competitive salary with performance incentives.
  • Comprehensive staff meals and uniform provision.
  • Opportunities for career growth and professional development within a expanding brand.
  • A supportive, vibrant, and team-oriented work culture.

Skills

Customer Service Food & Beverage Service Communication Time Management Attention to Detail Teamwork
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