Domestic Switching Specialist

About the Role

Unified Payment Services Limited (UP®) is Nigeria's premier Payments and Financial Technology company, founded in 1997 by a consortium of leading banks. We operate as a vital shared infrastructure for the Nigerian banking community, striving to be the most preferred e-payment service provider across Africa. We are currently looking for a dedicated Domestic Switching Specialist to ensure high system availability, timely incident resolution, and smooth transaction processing across our platforms.

• Lead technical integration and onboarding of clients and financial institutions onto UP Exchange platforms.
• Configure, test, and troubleshoot APIs, payment integrations, and transaction flows.
• Utilize SQL and PostgreSQL to analyze transaction data and resolve complex discrepancies.
• Troubleshoot Linux-based applications, infrastructure logs, Docker, and Nginx environments.
• Take ownership of technical incidents, conduct root-cause analysis, and ensure resolution within SLAs.
• Conduct UAT, regression, and technical testing for new services and APIs.
• Collaborate with development, product, and infrastructure teams to improve system reliability.
• Mentor junior analysts and maintain comprehensive technical documentation and SOPs.

• BSc Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• Minimum of 5 years of experience in technical support, payment technology, or digital banking.
• Strong expertise in REST APIs, JSON, HTTP/HTTPS, and API testing tools like Postman.
• Proficiency in SQL/PostgreSQL for transaction data analysis and reporting.
• Solid understanding of Linux environments, Docker, Nginx, and application deployment processes.
• Exceptional problem-solving, communication, and stakeholder management skills.

• Competitive salary and performance-based incentives.
• Comprehensive health insurance and wellness programs.
• Opportunities for professional growth, career advancement, and continuous learning.
• A collaborative and dynamic work environment at a leading African fintech company.

Skills