Commercial Officer

About the Role

Merit Telecoms, an independent and recognized leader in providing wireless voice and data turnkey services to the telecommunications industry, is seeking a driven and results-oriented Commercial Officer to join our growing team in Nigeria. In this role, you will play a pivotal part in managing key accounts, maximizing sales opportunities, and delivering innovative telecom solutions that enhance our clients' business efficiencies.

• Develop and manage key account portfolios to achieve or exceed weekly, monthly, and yearly revenue targets, including driving a minimum 25% quarterly revenue increase.
• Act as the primary point of contact for assigned accounts, building strong relationships to understand clients' strategic goals and business challenges.
• Identify opportunities for account growth, up-selling, and cross-selling additional telecommunications services by developing tailored proposals.
• Maintain updated customer heat maps, account plans, and strategic documentation to guide ongoing engagement.
• Coordinate pre-sales and post-sales follow-ups, ensuring seamless communication between internal delivery teams, project managers, and clients.
• Drive regular governance and client reviews to ensure high levels of customer satisfaction and retention.
• Handle any other official commercial assignments as required by management.

• Bachelor's degree in Business Administration, Marketing, Telecommunications, or a related field.
• Proven track record in key account management, B2B sales, or commercial roles within the telecommunications or ICT sector.
• Strong understanding of wireless voice, data turnkey services, and telecom infrastructure.
• Exceptional negotiation, communication, and relationship-management skills.
• Ability to collaborate effectively with cross-functional technical and project management teams.
• Proficiency in maintaining account plans, heat maps, and sales performance metrics.

• Competitive salary with performance-based incentives and bonuses.
• Opportunities for professional development in a cutting-edge telecommunications environment.
• Health insurance and other staff welfare packages.
• Dynamic and collaborative work culture with global exposure.

Skills